Shipping Policy

At Melt & Munch, we take great care in preparing and delivering your cakes fresh, safely, and on time. Our goal is to make every celebration special with a smooth delivery experience.

Order Processing Time

• Cakes are freshly prepared after your order is confirmed.
• Customers are requested to place orders in advance, especially for customized cakes and special events.
• Preparation time may vary depending on the cake design, size, and customization requirements.

Delivery Areas

• We offer cake delivery across selected areas in Pakistan.
• Delivery availability depends on your location and order details.
• Please provide a complete and accurate delivery address along with a reachable contact number.

Delivery Timing

• We try our best to deliver orders within the selected delivery time.
• Delivery timings may be affected by traffic, weather conditions, or unexpected situations.
• For special occasions, we recommend ordering in advance to avoid last-minute delays.

Delivery Charges

• Delivery charges may vary depending on the delivery location.
• Any applicable delivery charges will be communicated during the order process.

Receiving Your Order

• Please ensure someone is available to receive the cake at the provided address.
• Once delivered, customers are responsible for proper handling and storage of the cake.

Cake Handling Instructions

To maintain the best quality:

• Keep cakes refrigerated when not being served.
• Avoid direct sunlight or heat exposure.
• Handle the cake carefully after delivery.

Delayed or Failed Delivery

Melt & Munch is not responsible for delays caused by:

• Incorrect address details provided by the customer
• Customer unavailability at the delivery location
• Unforeseen circumstances beyond our control

For any delivery-related questions, please contact us.

Melt & Munch
The only craving that loves you back. 🤎